Contact us
We read every message that reaches us. Editorial questions, factual disputes, story tips, commercial inquiries, and press queries each route to a different member of the team, and we handle each within a specific response window described below. If you are experiencing gambling harm, please skip to the reader help section for direct routing to local helplines that respond faster than we can.
Four routes: editorial, reader help, commercial, and press. We read every message.
Editorial
Editorial correspondence covers corrections to published facts, disputes about test results, story tips, and general reader questions about content on the site. Editorial is handled by Marta Kowalski (Editor-in-Chief) with routing to Raymond Delacroix for payments-specific questions and Aisha Halima for compliance and responsible gambling questions.
Email: editorial [at] 8day.gg
Response time: Three business days for standard queries. Twenty-four hours for corrections with clear factual evidence.
If you are submitting a correction, please include the URL of the affected page, a specific quote or figure that you believe is inaccurate, and the source that supports the correct version. Corrections received with clear evidence are handled fastest.
If you are submitting a story tip about an operator, please include the operator name, the specific issue or claim you believe warrants coverage, and any documentation that supports the claim. We investigate every tip that includes supporting documentation.
Reader help
If you are experiencing gambling harm, please contact your local helpline for immediate support rather than emailing us. Local helplines are staffed by trained professionals and respond faster than we can. The main helplines for the markets we cover are listed below.
United Kingdom: GamCare, 0808 8020 133
Ireland: Gambling Care Ireland, 1800 741 741
Sweden: Stödlinjen, 020-81 91 00
Denmark: StopSpillet, 70 22 28 25
Netherlands: AGOG, 0900-2177721
France: Joueurs Info Service, 09 74 75 13 13
Portugal: SOS Voz Amiga, 213 544 545
Australia: Gambling Help Online, 1800 858 858
Thailand: Department of Mental Health, 1323
For non-emergency questions about responsible gambling tools, self-exclusion registers, or dispute resolution processes, our responsible gambling guide covers the practical steps for each market. If you cannot find what you need there, our editorial email above will route you to Aisha Halima.
Commercial
Commercial correspondence covers affiliate programme inquiries from operators, media buying inquiries (we do not currently sell display advertising but this may change), and partnership proposals. Commercial is handled by our commercial team, which operates separately from editorial as described in our affiliate disclosure.
Email: partnerships [at] 8day.gg
Response time: Five business days.
If you are an operator seeking to be considered for coverage, please note that inclusion on 8day.gg is an editorial decision, not a commercial one. Commercial arrangements do not affect whether an operator receives coverage. Operators are considered for coverage when they meet our editorial criteria, and coverage begins after successful completion of the five-pillar test cycle described in our methodology.
Press
Press correspondence covers interview requests, quote requests for industry articles, requests for our comment on regulatory developments, and general media inquiries. Press is handled by Marta Kowalski directly for editorial commentary and by our commercial team for corporate press.
Email: press [at] 8day.gg
Response time: One business day for time-sensitive queries. Three business days for background inquiries.
We are happy to provide commentary on industry developments in our areas of expertise. Marta covers editorial and market analysis topics. Raymond covers payments and fintech-adjacent topics. Aisha covers responsible gambling, compliance, and regulatory topics.
Postal address
For legal notices or physical correspondence:
8day.gg Ltd
Building E, Level 3
Aldgate Tower
2 Leman Street
London E1 8FA
United Kingdom
More about how we work